A formal complaint has been filed with the Indiana Professional Licensing Agency (IPLA) against Affordable Dentures and Dr. Soofi, violations of HIPAA and the ADA, as well as dental malpractice:
The complaint, sent to the Indiana State Attorney General Consumer Complaint Division earlier today, details a series of incidents that occurred at Affordable Dentures. Most of the acts complained of were committed by Dr. Saad Soofi, although not all.
I am alleging multiple instances of discriminatory treatment and professional misconduct. Key points from the complaint include:
- Aggressive and unprofessional behavior by a dental aide during a routine impression procedure.
- Breach of patient confidentiality in violation of HIPAA.
- Refusal of agreed-upon dental services by Dr. Soofi in violation of the ADA.
- Significant health consequences, including jawbone deterioration and extensive tooth loss, attributed to delays in treatment.
Urgent IPLA Complaint again... by James Alan Bush
The complaint calls for an urgent investigation by the IPLA and potential disciplinary action against the dental practice and its staff. It raises concerns about ongoing discriminatory practices and patient safety at the facility.